Customers expect an ATM to perform when they need money. To meet these expectations, our technical support team is always available to provide maintenance and service to every automated teller machine that we deploy..

Northwest ATM Service

Our proactive maintenance approach avoids many mechanical and technical problems before they actually occur. Routine quality improvement checks ensure that every ATM is properly maintained and working. ATM RBSWorldpay Connect & RMS software enable remote monitoring, diagnostic repair, and malfunction resolution. When an ATM malfunctions, our technicians are notified and dispatched to your site for immediate resolution.

Everything you need to keep your business running. For immediate sales or support, you may purchase the products on line or contact World Wide-ATMs.com Portland at (503) 239-7708 or WorldwideATM.Biz Washington State at 360-701-0480 these are 2009 Technical Support Rates

ATM Installations 50 to 150 miles each way from Tacoma, WA. flat $99.00
ATM Installations 150 to 200 miles each way from Tacoma, WA. flat $225.00
ATM Installations 200 to 250 miles each way from Tacoma, WA. flat $300.00

Notes on installations:

1. Installation fees include travel to and from site plus up to 4 hours on site time (most installations take less than 3 hours unless there are complications).

2. If complications arise due to circumstances beyond the control of World WIde-ATM,then additional time will be charged at $40.00/hour or pro-rated portion thereof.

3. For installations beyond 250 miles from Tacoma, WA. please call the office.

Service Calls:

World Wide-ATM charges Flat Trip Fee amounts for each individual service call and includes a $40.00 one-hour on-site minimum. Any on-site time beyond the one hour minimum will be charged at $40.00/hour or portion thereof.

The Flat Trip Fees are graduated by distance ranges that are based from the central Pierce county city of Tacoma which is associated with WorldWideATM.biz to the site.

Distance Range Each Way Flat Fee

Up to 50 miles = $40.00
50 - 60 miles = $45.00
60 - 70 miles = $50.00
70 - 75 miles = $55.00

For each additional 10 miles add $5 per 10 miles


Non-Warranty Parts

When the technician verifies that the error is caused by a defective non-warranty part(s), World Wide-ATM will contact the merchant or sales office with pricing to replace the part(s).

Merchant or sales office will be invoiced for the replacement part(s) and labor associated with the related work.